Hi there! I'm Denise,
a product designer that builds scalable systems for SaaS and enterprise, bridging B2B & B2C with user-first experiences.

Featured Work:

Client:
State of New Mexico | Redesigning Application Process & Benefits Tracking for Applicants
Role:
User Research, Information Architecture, UX Design
Impact:
Achieved a 60% adoption rate in transitioning state benefits applications from paper to digital, making the process more accessible and efficient for users.
Client:
State of New Mexico | Creating a Unified Web Experience for State Benefits
Role:
Market Research, Information Architecture, Design System, UX Design
Impact:
By streamlining benefit discovery, unifying resources, and implementing a scalable design system, I reduced task completion time by 43% and improved user efficiency.
Client:
SoCal Gas | Replaced Manual Emergency Systems with AI-Powered Response Platforms
Role:
User Research, Wireframing & Prototyping
Impact:
Consolidated disjointed systems into an AI-driven command hub.

Other Work:

Client:
‍Tenant Connect
Role:
Market Research, Design System, Wireframing & Prototyping
Impact:
Transformed fragmented workflows into one intuitive platform to reshape brand and UX for a seamless startup experience.
Client:
Fortune 500 Financial Service Firm
Role:
UX/UI Design
Impact:
Built an interactive portfolio to highlight strategic partnerships and engagement.

Let's Connect!

Got questions, ideas, or just want to chat? 
Drop me a line - I'm always up for new projects or a good conversation!

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